Legal Notice
This page brings together the information required by law about the company operating this store, so you always know who you are doing business with.
Company Information
The Orthopedic Shop is operated by:
ECOM DDTL LIMITED
Business Registration Number (BRN): 77238892
Registered Office: Room 01, 26th Floor, Working View Commercial Building, 21 Yiu Wah Street, Causeway Bay, Hong Kong
Country of Incorporation: Hong Kong SAR, China
Contact
Email: contact@the-orthopedic-shop.com
Phone: +852 9290 1652
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+08:00, Hong Kong Time)
For any question about your order, delivery, returns, or refunds, please reach us by email — we aim to reply within one business day.
Website
Website: https://the-orthopedic-shop.com
Store name: The Orthopedic Shop
The content published on this website — including text, images, product descriptions, logos, and layout — is the property of ECOM DDTL LIMITED or is used with permission. Reproduction, in whole or in part, without prior written consent is not authorized.
Nature of the products offered
The products offered on this website — including shoes, insoles, and related footwear accessories — are sold as comfort products for everyday use. They are not medical devices, are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and are not a substitute for professional medical advice, diagnosis, or treatment.
If you have a specific medical condition affecting your feet, posture, or mobility, we recommend that you consult a qualified healthcare professional before purchasing or using any of our products.
Payment
Payments on this website are processed securely by our third-party payment providers. We accept the payment methods displayed at checkout. We never store your full card details on our own servers.
Hosting
This website is hosted by Shopify Inc.
150 Elgin Street, 8th Floor, Ottawa, Ontario, K2P 1L4, Canada
https://www.shopify.com
Applicable Law and Jurisdiction
This website is operated by ECOM DDTL LIMITED, a company incorporated in Hong Kong. Unless otherwise required by mandatory consumer protection laws in your country of residence, the terms of use of this website are governed by the laws of Hong Kong SAR, and any dispute arising from its use will be brought before the competent courts of Hong Kong.
Nothing in this Legal Notice affects any statutory rights you may have as a consumer under applicable law in your country of residence.
Reporting an issue
If you notice inaccurate information on this page, or if you wish to report a technical or legal issue with the website, please contact us at contact@the-orthopedic-shop.com. We take these reports seriously and respond as quickly as possible.